S E R V I C E S

High-value, Vision-
focused Coaching

Knowledge Leverage

Nonprofit Planning

Process Improvement

Education and Training

Education and Training

We teach, train, and coach...

On a day-to-day basis, a significant part of our all of
our work can be categorized as "teaching, training,
and coaching."  Our emphasis
on having your staff
take ownership and do the work
—requires that mode of operation.

Beyond our more formal consulting activities, we offer  customized training for in-house and public sessions  As in our consulting services, our focus
here is on nonprofit planning, knowledge leverage, and process improvement..  We also teach at the graduate level—Larry Chait has lectured
in MBA and post-graduate programs at seven
colleges, and is currently developing a course he will teach in the Executive Masters program at Brown University..

If you are interested in these services, please send us an e-mail explaining your need to:
Education email

These generic offerings are normally tailored to meet  specific situations and needs:

Checkbox Nonprofit Planning:  Introduction for Decision-makersA general introduction for groups of senior managers considering an initiative in nonprofit planning.  Covers all the basics needed to develop "a plan to plan."

Checkbox Nonprofit Planning:  Introduction and TutorialDesigned for teams charged with business planning assignments.  Provides the basic tools and guidelines needed for success.

Checkbox Knowledge Leverage:  Introduction for Decision-makers—A general introduction for groups of senior managers considering a KM initiative.  Covers definitions, options, and issues.

Checkbox Knowledge Leverage:  Setting Strategy and Focus—Relates options to the realities of the enterprise and helps attendees chart a course.

Checkbox Knowledge Leverage:  Getting Started on the Right Track—Designed for teams charged with implementing KM.  Provides the basic tools and guidelines needed for success.

Checkbox Process Improvement and BPR:  Introduction for Decision-makers—A general introduction for groups of senior managers considering an initiative in process improvement/BPR.  Relates options to the realities of the enterprise, helps attendants chart a course, and discusses the major issues in such initiatives.

Checkbox Process Improvement and BPR:  Introduction and Tutorial—Designed for teams charged with process-improvement programs.  Provides a basic structure and tools for small-to-medium undertakings.

Checkbox Process Improvement/BPR:  In-depth Training—Designed for teams charged with process -improvement programs.  Provides a tool kit and guidelines needed for success in large-scale process improvement efforts.

Checkbox Team Primer—Teaches the basic skills required for effective teamwork, including stages of team development, mental models, productive conversations, and team logistics.

Checkbox Ideation—In working sessions, employs multiple idea-generation tools to create novel approaches to solve seemingly intractable problems.

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